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evolving landscape of Building Service Contractors
Monday, September 23 | 1:00 - 1:30 PM EST
Invitation to our Exclusive Insights Webinar Series
Gain a deeper understanding of your customers and the industry-specific challenges they face in our exclusive Insights Webinar Series. Learn how to leverage valuable insights to create and win sales opportunities and drive meaningful change.
Join Market Insights Expert, Tyler James
In this session, Tyler will lead a deep dive into the Business Service Contractor market and the growing shift toward outsourcing of facility services post-COVID. With competition to both retain existing customers and win new contracts at an all-time high, satisfying an increasingly critical customer base depends on improving working conditions for the staff members who make it all happen – the cleaning professionals.
Contract Cleaning Providers: Leveraging size, scale, and service quality to expand into new verticals and create “stickier” relationships.
Facility Manager: Holding outsourced service providers to a higher standard with facility image and process consistency now the leading value drivers.
Cleaning Professionals: Increasingly pushing back against unsustainable workloads, ongoing staffing shortages, and rising workplace injuries.
Join us as we explore these stakeholder perspectives in detail and discuss how product selection and process design are central to all three points of view.